Do you need help?

Account Settings

How can I change my personal details like my living address, phone number or email?
Drop us a quick e-mail with your most updated information at contact@helpling.sg and we will do the heavy lifting for you :)
Fri, 13 Dec, 2019 at 8:56 AM
What kind of notifications do I receive within my account?
The different types of notifications you will receive are: payment requests, order change requests, cancellations and customer messages.   Always carefully...
Wed, 18 Dec, 2019 at 6:07 AM
How can I use the referral program?
Easy! Just head to 'More' and click 'Refer a friend' and get them to register with us using your unique link! :)  Thank you for recommen...
Mon, 23 Dec, 2019 at 11:31 AM
How do I update my schedule and working hours?
Have a change in schedule? Here's how to update our system! :) 1. Open your Helpling Partner mobile app 2. Go to 'More' 3. Head to the category...
Wed, 18 Dec, 2019 at 6:13 AM
How do I view my work locations?
Upon registration, you will be prompted to submit your current location so that our system will be able to help you locate jobs in the vicinity of your home...
Wed, 18 Dec, 2019 at 6:35 AM
Where can I change my work locations?
To change your work location, we invite you to inform us through our contact form below. We need to know if you want to change the center of your work l...
Fri, 29 Nov, 2019 at 8:31 AM
How do I add a holiday?
Simple! Here's how you do it: 1. Head to 'More' and under 'Profile' you will be able to see 'Add Holiday' option 2. Click '...
Wed, 18 Dec, 2019 at 6:45 AM
How can I add a busy time?
Let us do it for you! Just write us a message with the dates to contact@helpling.sg. Please also let us know if existing bookings should remain or be cance...
Wed, 18 Dec, 2019 at 7:00 AM