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It is your responsibility to return any customer keys if you no longer clean for that customer.

You must return your customer's keys as part of your final clean or speak to your customer to agree on how you will return their keys if you do not have any more bookings with them. If, for any reason, you have an issue returning your customer's keys, contact us through our contact form below and contact your customer to let them know.

Please do not send the customers keys in the post. If you do not return the keys you may be liable to pay for the customer to change their locks and face further actions from the relevant authorities.