Once your profile has been set up and your availabilities updated, you will start receiving jobs in your 'Offers' tab. All jobs available to yo...
Fri, 20 Dec, 2019 at 8:52 AM
It is mandatory to respond to any of our job offers by saying 'Yes' or 'No' to the SMS that we send you, or you can log on to your Helpling ...
Fri, 29 Nov, 2019 at 7:31 AM
You can change the conditions of booking if (and only if): 1. You have previously agreed to this change with your client 2. You have already complete...
Fri, 20 Dec, 2019 at 9:00 AM
After a customer has placed a booking, the job offer is sent to several Helpling cleaning partners. The first person accepting will win the offer. Please ma...
Fri, 29 Nov, 2019 at 7:37 AM
Reply as soon as you have read the details and are 100% sure you can make the time and day the customer has requested. Don't get discouraged if you ...
Fri, 20 Dec, 2019 at 8:54 AM
If you would like to stop receiving requests, contact us through our contact form below and we will ensure that you will not receive any further job offers....
Fri, 29 Nov, 2019 at 7:40 AM
The best way to fix this is to contact us straightaway so we can propose this job to someone else. Please do make sure you check all details and your ca...
Fri, 29 Nov, 2019 at 7:41 AM
Simple! You can simply log into your account, under 'Chat' and look for the customer's name. Then, click on the customer's name and click on...
Fri, 20 Dec, 2019 at 8:15 AM
If you cannot attend the booking of one of your regular customers, let them know straight away that you can rearrange for another day. The customer can ...
Fri, 29 Nov, 2019 at 7:46 AM
We will notify you via text and email about any cancellations you may have. Alternatively, you can log into your Helpling account and click on "Booking...
Fri, 29 Nov, 2019 at 7:48 AM
